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It is Sound Safety Products' policy to respect and protect the
privacy of our customers and the users of www.soundsafetyproducts.com
(hereinafter, the "Site"). Through this Internet Privacy Statement, we
want to reassure users of the Site that we will not sell, share, or rent
user information to others in a manner different than as set forth in this
Internet Privacy Statement.
Placing Orders and Information
Collection
Sound Safety Products collects information from the users of the
Site at several different points on the Site. For example, we collect
and/or request information when a user:
1) Places
an Order
2) Registers on the www.soundsafetyproducts.com
Site
3) Requests notification of an order
status
4) Participates in an online sweepstakes or
survey
5) Requests a
Catalog
6) Submits an E-mail
In order to
fulfill the requests of Site users in the above instances, the user may be
requested to provide contact and/or credit card information. If we have
trouble processing an order, a request, or completing a delivery, this
contact information will be used by Sound Safety Products to contact the
user.
Gathering and Sharing of Information, Links to External
and Co-Branded Websites
We monitor traffic patterns on the Site and
gather broad demographic information for aggregate use to analyze trends
and administer the Site in order to improve its layout and design and to
permit Site personalization and streamlining to create the best shopping
experience we can for our users. In order to perform analysis permitting
such personalization and improvement of site design and user experience,
we may employ suitable third parties with whom we share the information
necessary to accomplish these objectives. These statistics include no
personally identifying information.
Where appropriate, we share
aggregated statistical information with our business partners. These
statistics include no personally identifying information.
We use a
credit card processing company to bill purchasers of goods and services
from the Site, and depending upon the goods and services being ordered and
where they are being shipped, we may also use outside suppliers and/or
delivery companies to assist us in fulfilling and delivering orders. We
share with them the information necessary to enable such card processing,
fulfillment, and delivery of goods (i.e. – name, address, and
as appropriate, payment information).
Additionally, we partner with
trusted third parties to provide Site users with Sound Safety Products approved
unique offers or services which may be of value to our users. In such
instances, we will share a user's name and address with a trusted third
party to enable them to notify the user of the unique offer or service. We
will never provide credit card information and you will always be provided
with the opportunity to unsubscribe from any such list.
We may
provide personal identifying and account information in special cases such
as enforcement of our Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of our Site and its
users. This includes exchanging information with other companies for
purposes of fraud and credit risk reduction.
Our Site also contains
links to external Internet sites as well as co-branded sites, which may be
operated by an external party and they may have privacy practices that
differ from those here at www.soundsafetyproducts.com. A co-branded site is a
Website, usually operated by a third-party, and displaying that
third-party's name along with the Sound Safety Products name and logo. Such
co-branded sites offer Sound Safety Products approved goods or services to our
users. When you click on links that take you to such external or
co-branded sites, you will be subject to their privacy policies, and we
encourage you to become familiar with that party's privacy policies as
these may differ from those utilized on our Site. Please note that this
privacy statement applies solely to information collected by Sound Safety Products
on our Site and, while we strongly support the protection of privacy on
the Internet, we cannot be responsible for the privacy practices of other
Websites, uses of the information collected by other Websites, or the
content of those other Websites.
Consent
By using our
Site, the user agrees to the terms and conditions set forth in this
Internet Privacy Statement and the Site Terms of Use INCLUDING ALL
LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and
the user consents to the collection and use of this information by Sound Safety Products as disclosed in this Internet Privacy Statement. We may revise this
Internet Privacy Statement or the Site Terms of Use at any time by
updating these postings. By using this Site you agree to be bound by any
such revisions in effect at the time of use and should therefore
periodically visit this page and the Site Terms of Use page to determine
the then current policies applicable to users of the
Site.
Surveys & Contests
From time-to-time we may
request information from the users of the Site via surveys or contests.
Participation in these surveys or contests is completely voluntary, and
the users of the Site have a choice whether or not to disclose this
information. Information requested may include contact information (such
as your name and shipping address), and demographic information (such as
zip code, age level, etc.). We use such information to notify contest
winners, award prizes, and for analyzing the Site traffic to improve the
user's experience on the Site.
Security
Information
Strong precautions are taken to protect the information
of the users of our Site. When users submit sensitive information via the
Site, that Information is protected both online and off-line.
We
take credit card information security seriously and use a variety of
technical solutions to make shopping safe at our Site. Furthermore, your
information is encrypted and is protected utilizing the industry standard
Secure Sockets Layer (SSL) encryption software. While on a secure page,
such as our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked, as
opposed to un-locked, or open, when you are just 'surfing'.
While
we use SSL encryption to protect sensitive information online, we also
protect user- information off-line. All of the information of our Site's
users, including the sensitive information mentioned above, is maintained
in a restricted section in our offices. Only those of our employees who
need the information to perform a specific job (for example, our account
or customer service representatives) are granted access to personally
identifiable information. Furthermore, our employees are kept up-to-date
on our security and privacy practices.
If you have any questions
about the security at our Site, you can send an e-mail to questions@soundsafetyproducts.com.
Cookies
You
may have heard of the term "cookies". Cookies are routinely used by most,
if not all, E- commerce merchants, including Sound Safety Products. A cookie is a
piece of data stored on a user's hard drive through the Web browser
program containing information about the user which enables us to track
and personalize the Site to enhance your experience. For instance, by
setting a cookie on our Site, we can provide you with storage of items in
your shopping cart between visits. However, if a user rejects the cookie,
they may still use our Site although we will be unable to provide our
users with the personalized shopping experience we can offer using the
cookie data. If you have any questions about our use of cookies, please
contact us at questions@soundsafetyproducts.com.
Special
Offers, Account Updates and Opting Out
Sound Safety Products occasionally
sends our customers and the users of the Site announcements and updates,
which contain important information about the Site and service offerings
which we believe to be of value to our customers and users. In order to do
this, we may enhance or merge the information we collect on the Site with
data from third parties for purposes of marketing products or services to
our customers and users.
We may communicate with the users of the
Site via e-mail, telephone, mail, or fax in order to provide requested
services, content, product information, notification of special offers, or
in regard to customer service issues relating to an account. The users of
the Site are always given the opportunity to 'opt-out' of having their
online information used for purposes not directly related to the Site at
the point at which we ask for the information or when they receive an
online requested promotional communication.
For example, our
e-mail messages have an "unsubscribe" feature for users of the Site who
buy from us, but don't want to be notified about special offers in the
future. Users can simply "Reply" back to the e-mail message and type
"unsubscribe" in the subject field. Upon receipt of the reply, we will
remove that e-mail address from our e-mail list. If a user has more than
one e- mail address, he or she should include the other addresses as well
to ensure proper updating of their account information.
Users of
the Site can always update the personally identifying information that
they have provided to Sound Safety Products simply by accessing and updating their
account information on the Site or by e-mailing us at questions@soundsafetyproducts.com. |
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